Over the last four weeks we have seen many changes to our lives and our businesses as we respond responsibly to the COVID-19 pandemic. The government mandated shut down in Quebec is working to keep people safe.
Advanced Dynamics is vital supplier to designated “essential” business sectors, and our focus remains on doing everything to serve you and your business while ensuring the safety of our employees, customers, and suppliers.
Advanced Dynamics will remain open with reduced staffing, and we will partially reopen the shops during the remainder of the Quebec mandated lock down. This currently lasts until May 4th. AD’s spare parts department will actively process and expedite spare part orders, and stay in close touch with key suppliers. We will continue working with our client’s mills and plants to support “quick manufacture” of specific AD parts that are deemed to be “emergency”.
AD service groups remain activated to support work in the field. We are paying close attention to “site access restrictions” issued by various facilities. Please be aware that the availability of our service personnel has been reduced due to quarantine requirements once returning home. We will continue to schedule service visits when we can, and we will use remote support technology when we cannot. Contact our service coordinators to set up a specific plan for your needs.
AD Project work continues, and machine building is ramping back up within the rules of the Quebec government. Many of our office people are successfully working remotely. Please direct any communications on your project through your designated AD project manager.
Finally, please be aware, our facilities remain restricted to all non-essential visitors until further notice. As part of this effort we continue safe work practices and social distancing to better preserve the health of our employees, and to ensure the best support to our clients.
We are happy that our shop work is resuming, and we look forward to normal operations after May 4th.
Director – Service Department: Eric Landry (450) 653-7220 ext 230.
Spare Parts Coordinator: Kristin Fradette (450) 653-7220 ext 291.
Supervisor – Installation & Commissioning: Fatima El Aiboude (450) 653-7220 ext 209.
24/7: +1 514-237-8495